AI Transformation for Professional Services

Helping leadership teams and their investors protect and grow value in the age of AI

Factory X works with agencies, consultancies, law firms and other professional services businesses. We help you understand what AI actually means for you, and create a pragmatic plan to do something about it.

AI is reshaping professional services. That is a huge opportunity.

For many organisations, AI can unlock a significant increase in value. New services, better margins, stronger client relationships. But the window to act is not open forever. The businesses that move with purpose now will be the ones that benefit most.

This is not just about managing risk. It is about building something worth more than what you have today.

Pricing is shifting

AI is changing what clients expect to pay for. That creates pressure, but it also opens the door to new pricing models and higher-value work.

The competitive landscape is opening up

New players are entering. But established businesses with deep client relationships and domain expertise have real advantages if they move quickly.

The opportunity is clear. The path is not.

Most businesses can see the potential. The challenge is knowing where to start, what to prioritise, and how to move with confidence.

You can build and protect at the same time

You do not have to choose between looking after today's business and investing in tomorrow's. With the right plan, you can do both.

We help you see what is possible, then make it happen

AI is not just a threat to manage. For most professional services businesses, it is a genuine opportunity to do better work, grow faster, and be worth more. We help you find the right path.

01

Protect What You Have

Understand where AI puts your current business at risk. Work out which parts are most exposed and what you can do now to defend them.

02

Find New Value

Identify the opportunities AI opens up. New services, more profitable delivery, stronger client relationships. Most businesses are sitting on more potential than they realise.

03

Build a Plan That Works

Turn ideas into a clear roadmap your leadership team can actually follow. What to do first. What to invest in. How to bring your people with you.

Straight-talking advice from people who have done this before

We work with leadership teams and their investors who want an honest outside perspective on AI. We are not here to sell you technology or training. We are here to help you work out what to do and how to do it.

Professional Services Firms

We work with agencies, consultancies, law firms, research businesses and other professional services companies. We help you figure out how AI changes your competitive position and what to do about it. Whether you are looking to grow, bring in investment, or prepare for an exit.

Their Investors

We help investors understand AI risk and opportunity across professional services portfolios. Whether you are looking at a new deal or getting more from an existing one, we give you a clear picture based on evidence, not opinion.

Selected engagements

A few examples of the kind of work we do. The common thread is helping good businesses become more valuable.

Marketing Services

B2B Marketing Group

Challenge

Four B2B marketing agencies under a listed parent, all losing revenue. Their traditional approach no longer matched how enterprise buyers actually behave. They had a better method, but it was too expensive to deliver manually.

Response

We worked with the leadership team to rethink the commercial model. We designed an AI-enabled version of their proven methodology that could work at scale. Then we brought the four agencies together under one brand.

Outcome

Revenue growth restored. Profitability up significantly. Strong client interest in the new approach, validating both the strategy and the way it was delivered.

Engineering

Engineering Consultancy

Challenge

A specialist engineering consultancy with falling revenues. Core services were becoming commoditised. The team was anxious about AI. And they were sitting on valuable IP with no idea how to commercialise it.

Response

We ran AI training to help the team see opportunity rather than threat. Then we worked with leadership to build a three-year plan. It turned their IP into a product while making the existing business more efficient.

Outcome

A clear growth plan the whole team believed in. Noticeably higher engagement and confidence. And a business the owners recognised was worth considerably more than they had assumed.

Media & Advertising

Commercial Broadcaster

Challenge

A commercial broadcaster whose forecasting and scheduling was heavily manual. It slowed everything down, cost too much, and made it harder to bring broadcast and digital together.

Response

We built the product vision and investment case for an AI-powered system that would let their expert forecasters focus on judgement calls while automation handled the routine work.

Outcome

Much better forecasting accuracy. Significant time freed up for the team. The new system is designed, funded, and progressing through build.

Retail Media

Retail Media Agency

Challenge

A leading retail media services provider needed to build a marketplace platform so they could offer a scalable, tech-driven service across retailers, agencies and brands.

Response

We shaped the product vision and go-to-market strategy, and created a plan for bringing the new platform to life alongside the existing business.

Outcome

Strategy and architecture complete. First year's investment secured. The team is up and running, with the first product on track for launch.

We have done this before

Factory X was built to help professional services businesses through the biggest shift in a generation. We are a small team with deep experience across the sectors and situations that matter.

We have run businesses, sat on boards, done deals, and built products. We know what good looks like because we have delivered it ourselves.

We have built and launched new products, run ventures, led M&A, and restructured businesses

We care about the numbers that actually matter: revenue, margin, and what your business is worth

We know marketing services, media, consulting, legal, accounting, and research from the inside

We have worked at board level in listed groups and investor-backed businesses

We are honest and direct. We will tell you what we think, not what you want to hear

We have built and scaled technology products used by millions of people

Your business is unique. We start there.

Every organisation we work with has its own culture, strengths, and ambitions. We begin by understanding what makes yours different. Then we bring in approaches we have tested and refined across dozens of engagements.

We move fast, keep things practical, and stay involved until the work is done.

Starting Point

Rapid AI Diagnostic

A focused look at where you actually stand with AI today. Not where you hope you are. Where you really are. You get a scored baseline and a short list of practical things your team can start doing straight away.

Full Engagement

Accelerated Strategy Review

We work alongside your leadership team to build a picture of your AI-enabled future. One that is both realistic and exciting. Through workshops, market analysis and honest conversation, we create a plan your team believes in, with clear priorities and named owners.

Curious about what AI could mean for your business?

Every engagement starts with a conversation. No pitch, no pressure. Just an honest discussion about where you are and what is possible.

hello@factoryx.co.uk →